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What should I do when my South Bend home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system safeguards your property – and your family members – against the multitude of risks you might encounter, like theft, flooding, and fire. Even though your home might be ready, that doesn’t necessarily mean you are. Do you understand what to do if your South Bend home alarm system goes off? The blaring of an alarm is likely to be startling, disorienting, and might provoke panic. Your best bet is to stay composed and adhere to these easy tips.

Actions to Take If Your Home Alarm System In South Bend Sounds

It’s a situation nobody wants to be in, but it’s also the reason why you put in a home alarm system in the first place. You’re woken up in the middle of the night with the distinct sounding of an alarm after a security sensor has been activated. So what are you going to do?

  1. Try not to panic. This is easier said than done when your home security alarm is blaring, and your heart is racing. But staying calm is the optimal way to assess what is happening. Avoid the temptation of trying to handle the emergency alone but instead let your monitoring specialists and first responders carry out their job.
  2. Protect your loved ones. Your main focus should be your family members and leading them out of harm’s way. In the event of a intrusion, this might include going to a designated secure area as far from entry points as possible. Chances are your alarm may have deterred the intruder, but it’s always smarter to be safe than sorry. If there’s fumes or a fire, you need to exit your house without delay.
  3. Don’t forget your phone. Nowadays, almost all individuals take their phones with them always, but you may forget to pick it up during a crisis. You’ll want to have it. You’ll be able to stay in touch with your monitoring professionals and obtain updates through your home security app.

Connect With Your 24-hour Monitoring Specialists

Any time your home alarm system in South Bend goes off, your 24/7 monitoring professionals will spring to action. The first move is to confirm your alarm, and that involves getting in contact with you. The procedure they adhere to is based on the type of emergency. To illustrate, when a medical emergency occurs, a single effort will be made to reach you before first responders are sent out. If you’re dealing with a burglary alarm - the most frequent sort of alarm - a monitoring agent will abide by these guidelines to contact you:

  • An effort will be made to communicate with you via the command hub. You will usually be required to supply a passcode.
  • If that effort isn’t successful, a call is attempted to your main contact number.
  • A secondary number or your first contact person is called next.
  • If you still can’t be reached, area police are dispatched.
  • Your monitoring professionals will try to reach you again after authorities are notified.

If you're not able to communicate with the monitoring team, that’s OK. Help will still be sent even if you're unable to verify the emergency.

Be prepared for any situation with a Vivint home alarm system in South Bend

Stay ready for any situation with a contemporary home alarm system in South Bend from Vivint. Dial (574) 601-4641 to start designing your home’s defense today.